Return & Refund Policy – Dsquared2 Clothing

At Dsquared2 Clothing, we want our customers to have a smooth and satisfying shopping experience. If you are not completely satisfied with your purchase, you may contact our customer support team to discuss a return or refund request.

Returns

Customers may request a return for eligible products within 14 days of receiving their order.

To qualify for a return, the item should:

• Be unused and unworn.

• Be in its original condition.

• Include original tags and packaging where applicable.

• Not show signs of washing, damage, stains, or alterations.

• Be accompanied by the relevant order information.

Items that do not meet these conditions may not be eligible for a return.

How to Request a Return

Before sending an item back, please contact our customer support team at:

Email: info@dsquared2.it.com

Please include your order number, the product you wish to return, and the reason for your return. Our team will provide further instructions regarding the return process.

Please do not send products back before contacting our support team, as this may delay the processing of your request.

Refunds

Once your returned item has been received and inspected, we will review the return and notify you about the status of your refund.

If the return is approved, the applicable refund will be processed to the original payment method. Processing times may vary depending on the payment provider or financial institution.

Damaged or Faulty Items

If you receive an item that is damaged, defective, or has an issue that occurred before delivery, please contact us as soon as possible.

Send an email to info@dsquared2.it.com with your order details and, where appropriate, clear photographs showing the issue. We will review the information and provide the appropriate solution.

Incorrect Item Received

If you receive a product that is different from the item you ordered, please contact our support team before returning it.

Provide your order number and details of the incorrect item so we can review your request and assist you with the next steps.

Exchanges

If you need to exchange an item for another size or product, please contact us at info@dsquared2.it.com. Exchange requests are subject to product availability and eligibility.

Non-Returnable Items

Certain products may not be eligible for return because of their condition, use, or other applicable restrictions. Items that have been worn, washed, damaged, altered, or returned without their original condition may be refused.

Return Shipping

Unless an item is faulty, damaged, or incorrectly supplied, customers may be responsible for the cost of returning an item. Return shipping arrangements will be explained by our support team after your request has been reviewed.

Important Information

Please keep your order confirmation and shipping information until your return or refund has been completed.

Return requests should always be submitted through our official customer support email. We reserve the right to assess returned products before approving a refund or exchange.

Contact Us

If you have questions about returns, refunds, exchanges, or your order, please contact us:

Dsquared2 Clothing
Email: info@dsquared2.it.com

Our customer support team will review your request and provide further assistance.

Our Commitment

We aim to handle return and refund requests fairly and efficiently while providing customers with a clear and straightforward support experience.

Thank you for choosing Dsquared2 Clothing.